SCAM:

• Someone claims to be your “utility or energy provider” stating your power would be cut off due to lack of payment.

FACT:

Newnan Utilities will never call and ask for:

• Payment over the phone
• Your bank account information
• Your credit card number

NEVER give out your bank/credit card/Social Security/other personal financial information unless you’ve initiated the conversation.

SCAM:

• Someone claims to work for a public/government agency and offers ways to pay your utility bill.

FACT:

• NEVER give out your bank/credit card/Social Security/other personal financial information or Newnan Utilities account number to an unsolicited caller.

SCAM:

• Someone claims to be with Newnan Utilities stating they need bank account information because you are due a $100 credit.

FACT:

• No such program exists. 

SCAM:

• Someone comes to your home posing as a Newnan Utilities employee to collect payment, bank information, or Social Security information.

FACT:

• Newnan Utilities will never send an employee to your home or business to ask for payment, bank information, or Social Security information.

SCAM:

• Someone impersonating a Newnan Utilities employee entered a local home and stole from the resident.

FACT:

If you haven’t called to request service or are not expecting a visit from Newnan Utilities, request proper identification. Our employees will:

• Wear a Newnan Utilities uniform and/or
• Arrive in a Newnan Utilities vehicle with our logo and/or
• Present an ID with their name, photo, and Newnan Utilities logo
  ‍
  NEVER let someone you suspect to be impersonating a Newnan Utilities employee into your home. If you suspect someone at your door is impersonating a Newnan Utilities employee, call 911 and then call us at 770-683-5516.